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The volume of telehealth claim lines increased more than 8,335% in April 2020 compared to April 2019 as the pandemic continues to drive utilization, according to the newest analysis of insurance trends by nonprofit FAIR Health. Mental health diagnoses continue to drive the visits, followed by joint and soft tissue conditions and hypertension, suggesting more privately insured patients turned to telehealth to manage chronic conditions during the first peak in U.S. COVID-19 cases.
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