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Pay and hiring flexibilities established as the Department of Veterans Affairs grappled with providing treatment during the onset of the COVID-19 pandemic caused the agency to far exceed hiring goals set for 2020. The VA has long struggled with staffing shortages, with vacancies at the agency reaching nearly 50,000 by the end of 2019. Agency leaders set the goal of hiring 13,000 employees in 2020, a number that was overwhelmingly outdone by the 20,000 new employees that were hired in just the first half of the year.
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