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For a word that didn’t exist in the English language until the 20th century, empathy has emerged as a linguistic superstar. Since 2004, Google searches for the word have risen steadily, with frequency more than doubling over the past decade alone. With the explosion of the global coronavirus pandemic — along with escalated racial tensions — empathy has embedded itself in the public discourse, often with reference to which political leaders have demonstrated it and which have not.
Outside the political ring, corporations, big and small, have become downright obsessed with empathy.
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