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The Equal Employment Opportunity Commission has described its mediation process as an "informal and confidential way" to resolve disputes between employees and employers, according to a webpage that also states it can take less than three months to resolve a charge through mediation on average compared to charge investigations, which can take 10 months or longer. The agency is required by Title VII of the 1964 Civil Rights Act to attempt to resolve findings of discrimination on charges through conciliation, according to a 2015 EEOC guidance document.
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