Rampart Supply, an independent plumbing, heating and PVF distributor established in 1968 with three stores in Colorado and about 280 employees, had long-ago established a culture of learning within the company.
Employees typically completed workbooks, or in most cases, worked with a veteran employee or mentor to learn on the job or during in-person training sessions. This model worked for a while, but then Rampart started experiencing what so many industry members are experiencing. The company was growing — rapidly. And it was staring at a mass retirement of employees within the next 5-10 years. That’s when Rampart turned to ASA University to help transform its employee training program. The results? Impressive, to say the least.
|