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The Mike Molino RV Learning Center has launched a new RV service writer/advisor online course that will provide these critical front-line employees with the skills they need to create loyal customers. The self-study course is organized into nine modules and covers more than 40 competency areas, including improving customer satisfaction, managing appointments and workflow, and generating additional services and revenue. Completion of the course can help individuals achieve certification or earn continuing education credit hours toward recertification.
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