From Name

From Email

To Name

To Email

Message

Why hotels should reframe the narrative as they open back up

from Forbes

Why hotels should reframe the narrative as they open back up Forbes The other day, I was reading a press release from one of New York's most luxurious hotels. For decades, it's been a bastion of wealth and privilege. I was curious, with the city beginning to reopen, how this particular establishment would approach its messaging to customers. The release spelled out, in rigorous detail, how the hotel was going to extreme measures to keep guests safe. READ MORE

more