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Hotels reimagine training to deal with pandemic

from Hotel News Now

Hotels reimagine training to deal with pandemic Hotel News Now As the industry navigates the pandemic, operators have had to focus on new ways of training employees to deal with a radical reset of required skills as hotels reopen or experience higher occupancies, including training employees who are not on-property and developing entirely new skill sets for the long term. Training employees during a pandemic has inspired a whole new category of operations. The Baccarat Hotel New York quickly created a new position, director of environmental health and safety, and named Tanja Hernandez to lead the property in those areas through the crisis. READ MORE

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