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VA facilities outperforms community care in patient experience

from PatientEngagementHIT

VA facilities outperforms community care in patient experience PatientEngagementHIT Health facilities operated by the Department of Veterans Affairs (VA) still lag behind civilian health centers in timely access to care, although they perform better than non-VA health centers in other patient experience measures, according to new findings published in Health Affairs. This data, which PatientEngagementHIT obtained via email, has implications for the VA MISSION Act, which expanded veteran access to non-VA, community care sites when they face extraordinary barriers to receiving VA care. READ MORE

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