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Retail Innovation Starts with the Supply Chain

from Retail Week

Retail Innovation Starts with the Supply Chain Retail Week When a customer clicks the buy button, wheels are set in motion and it’s the first mile that will make or break the customer experience, according to Manhattan Associates. Retailers have long been obsessed with the last mile of their supply chain and it’s not surprising that self-confessed ‘innovative technologies’ like Alphabet’s drone fleet or autonomous last-mile delivery bots grab the front pages in the press. READ MORE

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