|
It may be too early to tell how COVID-19 will impact the healthcare system in the long-run. But leaders agreed that the early adaptations we’ve seen emerging out of necessity may point the way to future innovation. Lansing-based Michigan Association of Health Plans and Crain’s Content Studio, the marketing storytelling arm of Crain’s Detroit Business, recently gathered leaders from public and private Michigan-based companies, public agencies and benefits consultants to discuss how health insurance is evolving — and what it takes to overcome the fear factor when it comes to switching health plan carriers.
|