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Once upon a time, Dallas Builders Association members were able to walk into the City of Dallas’s Oak Cliff Municipal Center (OCMC) and walk out with a residential building permit within hours. For some, the search for parking was nearly as long as the wait for a permit. Not all days were so efficient. Occasionally lines would form in the wee hours of the morning for those hoping to get same-day review and approval. As contentious applicants jockeyed for position in front of the outdated old bomb shelter, it was increasingly clear OCMC needed a viable virtual component.
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