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Amid the coronavirus pandemic, retailers are seeing mobile checkout adoption grow while promoting the technology as a safe, contactless and quick option for customers. Some companies, like Sam’s Club, had the technology in place pre-COVID to allow people to pay with their phones and skip the checkout lines. The club retailer said the number of new shoppers using its Scan & Go app has increased more than fourfold since the pandemic struck. Kroger said it is making improvements to its existing Scan, Bag, Go system, and Wegmans is rolling out its new SCAN service to more locations ahead of schedule.
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