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The best managers balance analytical and emotional intelligence

from HBR

The best managers balance analytical and emotional intelligence HBR Have you ever responded to a colleague or direct report in a way that left them feeling unheard or unappreciated, even though that was not your intention? Perhaps you gave them a prescriptive solution when what they needed was an empathetic ear. Or maybe you emphasized deadlines, task-related commitments, and accountability at a time when what they needed from you was compassion and understanding. READ MORE

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