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Post-coronavirus: A changed restaurant customer with new expectations

from FSR Magazine

Post-coronavirus: A changed restaurant customer with new expectations FSR Magazine COVID-19 might just end up a watershed moment in restaurant technology. The way people interact has fundamentally changed. This is especially true of hospitality — an industry rooted in fostering connections. Delivery, pickup and curbside, crowd control, contactless ordering and payment. They’re all stress points of the “new normal.” While we know guests are eager to dine out again, restaurants can stall that reality as easily as they can reward it. READ MORE

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