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Administrative costs account for an estimated 34 percent of all U.S. healthcare expenses, according to a 2017 study in the Annals of Internal Medicine. In a June 15 webinar sponsored by Optum and hosted by Becker's Hospital Review, Delphi Group Chairman and Founder Thomas Koulopoulos explained the dire costs of administrative inefficiencies in healthcare. He was joined by Walnut Creek, Calif.-based John Muir Health CFO Chris Pass, who described how his organization took action to refocus on patient care.
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