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Medicare Advantage star rating calculations change; act now to change 2023 perceptions

from Health Leaders Media

Medicare Advantage star rating calculations change; act now to change 2023 perceptions Health Leaders Media Two recent studies indicate that Medicare Advantage plans have room for improvement to satisfy consumers, particularly when it comes to communication. And the situation to ensure members rate plans highly will soon become more challenging. The Centers for Medicare & Medicaid Services (CMS) has changed its Star Rating system, placing greater weight on measures related to patient experience. While the changes take effect in 2023, based on the timing of the surveys, consumers will be asked to consider their perceptions about their plans beginning in the latter half of 2021. READ MORE

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