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Half of consumers avoid seeking care because it's too difficult

from Healthcare Finance News

Half of consumers avoid seeking care because it's too difficult Healthcare Finance News Finding, accessing, and paying for healthcare in America requires so much work that half of consumers have avoided seeking care altogether, a new survey has found. More than two-thirds of consumers said every step of the healthcare process is a chore. Most said they don't know how much a treatment or visit costs until months later, and nearly all said they want shopping for healthcare to be as easy as shopping for other common services — including making it a fully connected digital experience. READ MORE

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