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Payers can use telehealth to increase convenience for members

from Health Payer Intelligence

Payers can use telehealth to increase convenience for members Health Payer Intelligence As payers lean more heavily on remote care, consumers stressed the need for greater convenience in care delivery and prefer to turn to telehealth and digital solutions, in part, as the answer, according to a recent CVS Health study. CVS Health fielded the survey in March 2020 and garnered 1,000 respondents. It drew particularly from twelve major cities and targeted African American and Hispanic participants. An additional survey covered 400 providers. READ MORE

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