To the average consumer, utility services are not only essential, but are often taken for granted. Utilities, however, understand the nuances and multitude of complexities of ensuring there is enough power to the grid to allow every light to turn on when expected. Over the past decade, utilities have increasingly turned to smart grids, which offer a wide variety of benefits, including but not limited to enabling the utility to better gauge and meet the demand from consumers, reducing power plant costs and having "real time" customer demand and billing data to analyze.
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