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How to control your emotions during a difficult conversation

from Lolly Daskal

How to control your emotions during a difficult conversation Lolly Daskal For most of us, just the thought of a difficult conversation causes anxiety and frustration. However, there are times they need to happen, and as with most difficult things, it's good to go in with a plan. One of the biggest issues people face in these moments is dealing with a rush of emotions. The part of the brain that perceives a threat triggers a fight-or-flight response that doesn't leave much room for rational thought. READ MORE

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