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5 ways to rethink IT service desks for a remote future

from The Enterprisers Project

5 ways to rethink IT service desks for a remote future The Enterprisers Project The COVID-19 pandemic has forced businesses of all sizes to rethink the way they operate — and IT leaders to reprioritize their technology investments. As global organizations have adopted remote working models, many are also taking a hard look at what "business as usual" truly means. The technology agenda shaped by IT leaders needs to reflect this if their organizations are to capitalize on the competitive advantages remote work can offer. READ MORE

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