Kelvin Watson writes: For most of us, March 2020 marked the beginning of a new normal. Social distancing changed the way we did everything, including how consumers — including library customers — accessed content, moving farther from brick-and-mortar delivery methods to an all-electronic approach.
March 2020 is also when publishing giant Macmillan announced it was abandoning a recently instituted and controversial embargo. Good news, for sure – but for public libraries and the millions of customers who depend on libraries for access to e-books and other electronic materials, is it enough?
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