Tennessee consumers have been repaid over $2.2 million so far in 2020 through mediation efforts by the Tennessee Department of Commerce & Insurance’s (TDCI) that resulted in denied claims being overturned for policyholders, the department said in a statement. The mediation process involves TDCI insurance investigators interceding between insurance companies and policyholders to get wrongfully denied claims overturned and paid for policyholders. In 2019, $4.2 million was returned by TDCI to Tennesseans.
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